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 Real time UPS shipping		  New Topic  Reply to Topic
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golden123
Starting Member

1 Posts
Posted - September 18 2003 :  19:07:49  Show Profile  Reply with Quote
Hi, I am getting the following error message using the MS XML dll 4.0

- does anyone know what it is?

UPS rates failed with the following message
1100The requested service is invalid from the selected origin.


- thanks,
gary

Joshp97
Starting Member

USA
32 Posts
Posted - September 25 2003 :  18:24:16  Show Profile  Visit Joshp97's Homepage  Reply with Quote
There has been much discussion on the customer forum regarding this error. Some believe it is due to sending a zip +4 to UPS. I don't think that is the case I think it is because the XML interface has changed. an 1100 erro basically means you are trying to ship with the wrong service type for that shipment (its a ground by you are telling UPS its express, etc)


I rewrote the interface to UPS's xml and am having no problems with it.


Josh

http://www.HQgear.com
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justin123
Starting Member

12 Posts
Posted - December 04 2003 :  16:36:34  Show Profile  Reply with Quote
Same here someone must know
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bretneal
Starting Member

USA
46 Posts
Posted - December 19 2003 :  14:04:08  Show Profile  Visit bretneal's Homepage  Reply with Quote
The customer profile stores the IP Address that it originated from. If your ip does not match the error pops up. I get it when I try to enter an order from an existing customer (For shipping calculation testing reasons) my IP address does not match the one in the customer proifile hence "selected" origin.

I feel ths is a major bug, if someones IP changes (ie. dialup internet or change of ISP), there profile is no good any more, and they may get frustrated and never return.
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bretneal
Starting Member

USA
46 Posts
Posted - December 19 2003 :  14:14:16  Show Profile  Visit bretneal's Homepage  Reply with Quote
I did some more research, and there is more to it. I am not sure how, but I know the customer profile is the problem. I tried to set cookiequestion to false and that did nothing. If I figure anything else out, I will let you know.
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bretneal
Starting Member

USA
46 Posts
Posted - December 24 2003 :  13:58:12  Show Profile  Visit bretneal's Homepage  Reply with Quote
I figured it out, view my new post.

http://www.vpasp.com/virtprog/vpaspforum/topic.asp?TOPIC_ID=2227
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Comissar
Starting Member

Ukraine
1 Posts
Posted - March 02 2004 :  11:52:41  Show Profile  Visit Comissar's Homepage  Reply with Quote
I know two way to getting tis error:
- error in weight calculation or weight=0;
- illegal ZIP code.
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